Your game.
Your information.

Who we are

Epona Solutions Ltd, United Kingdom, provides Beamward and is responsible for the personal information described here. Contact support@beamward.forgesworn.dev for support or privacy questions. This notice covers the current mobile game, this website and support enquiries.

Game progress

Campaign checkpoints, Voyage expeditions, local records, collections, achievements and audio/haptic settings are saved in the game's local storage. Beamward does not upload those saves to a game-operated cloud service or send us a history of your flights. No game account is required.

Your operating system may back up application data according to your device settings. Removing the app or clearing its data can remove local progress. We cannot retrieve a save stored only on your device.

Stores and beta testing

Native purchases are currently disabled in the beta preview. The store integration uses Apple StoreKit or Google Play Billing to check purchase status. Where purchase information exists, the app uses it to recognise ownership and support restoration. Android keeps a signed purchase receipt in storage excluded from normal application backup.

Apple and Google handle their own accounts, transactions and refunds under their privacy policies. We do not receive payment-card details. Apple processes TestFlight feedback and crash reports; feedback you submit may be shared with us to investigate a problem.

There is currently no Beamward purchase-verification server. We will update this notice before introducing a service that changes how purchase or gameplay data is handled.

This website

Cloudflare hosts the website and processes network information, such as IP addresses and request details, to deliver and protect it. The website serves its own images and stylesheet. We do not add advertising trackers, behavioural analytics or analytics cookies.

Cloudflare also forwards messages sent to the game's contact addresses to our existing support mailbox. Our email provider processes the messages we receive. Providers may process information internationally; Cloudflare's data processing terms describe its transfer safeguards. See its privacy policy for provider processing. Contact us for details of the mailbox provider and safeguards relevant to your enquiry.

When you contact us

We receive your email address, message and any attachments you choose to send. We use them to answer the enquiry, investigate the issue and handle related follow-up. You choose what to send; we may need device or purchase information to help with a particular problem.

We keep correspondence for as long as needed to resolve the enquiry, handle related follow-up or meet legal record-keeping requirements. Provider security logs and recovery backups have separate retention periods.

Why we use information

We process information needed to provide requested game or purchase support to perform our contract with you. Our legitimate interests in running a reliable service, preventing abuse and answering general enquiries support website security and general support processing. We retain records where a legal obligation requires it.

We do not sell personal information or use it for advertising or cross-app tracking. We do not make automated decisions with legal or similarly significant effects about you.

Your choices and rights

You can ask to access, correct or delete personal information we hold, restrict its use, or obtain a portable copy where those rights apply. Email support@beamward.forgesworn.dev. We may need to establish that the information relates to you.

You can object to processing based on legitimate interests. Contact us at the same address to raise an objection.

Parents or guardians can contact us about a child's information. Please avoid including unnecessary personal details in support messages or screenshots. You can raise a concern with the UK Information Commissioner's Office or your local data protection authority.

Changes

We will update this page when Beamward's handling of information changes. The date above identifies this version. A new online feature or purchase service will need updated information before it opens.